We want you to be completely satisfied with your Thesummersalt shopping experience. If for any reason you are not satisfied with your purchase, please contact us as soon as possible and we will do our best to address the issue.
Our return policy applies to all unused and unopened products. If you wish to return a product, please contact us within 7 days of receiving the item. We will inform you of how to return the item and provide you with the necessary information for the return. Please note that the cost of shipping for returns is the responsibility of the customer.
Returned items must be in their original, unopened, unused condition and with original tags and packaging. Once we receive and inspect your returned item, we will refund the cost of the item within 5 business days of receiving the returned item.
We do not accept returns for the following items:
Used or installed items
Custom or personalized items
Gift cards
If you receive a damaged or incomplete item, please contact us within 24 hours of receiving the item. Before contacting us, take photos to help us better understand the issue and expedite the resolution process.
If you have any other questions, please feel free to contact us. We greatly appreciate your support of Thesummersalt.